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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry Mitchell

Terry Mitchell

July 15, 2026

5  out of  5
rating by Terry Mitchell
"The staff were all very helpful and friendly, the service they gave us was good and straight to the point. Overall a great experience!"
We responded:
"We always enjoy being able to take care of you and your family, Terry! Thank you for being a loyal customer."
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Kailey Pena

July 7, 2026

5  out of  5
rating by Kailey Pena
"Christian helped me with updating my insurance. As well as multiple quotes before that he’s amazing, patient, and made sure I understood everything throughout the process! I’d 100% recommend him. Thank you Christian. ☺️"
We responded:
"I am happy to hear that Cristian took such good care of you, Kailey! I am proud that he is part of our team and we look forward to helping take care of all your insurance needs."
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Paul Dwyer

June 30, 2026

5  out of  5
rating by Paul Dwyer
"Professional and friendly.
Nice to work with"
We responded:
"We appreciate you taking the time to share your experience working with our team and we look forward to taking care of your insurance needs, Paul!"
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Thom Thumb

June 23, 2026

5  out of  5
rating by Thom Thumb
"Agent was knowledgeable, courteous and cleared the matter up in short order................."
We responded:
"Thank you for taking the time to share your experience work with my team. We look forward to continuing to take care of all your insurance needs!"
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Julie

June 23, 2026

5  out of  5
rating by Julie
"Never had any issues. Always quick to respond to questions."
We responded:
"Thank you for taking the time to share your experience, Julie!"
Profile photo of RICARDO CASTRO

RICARDO CASTRO

June 15, 2026

5  out of  5
rating by RICARDO CASTRO
"Chris gave us, once again, the best service. Rivera's agency showed an outstanding customer service. Chris is the best."
We responded:
"Thanks Ricardo! I'm happy that you had such a great experience working with Cris."
Profile photo of Gustavo Villasenor

Gustavo Villasenor

June 13, 2026

5  out of  5
rating by Gustavo Villasenor
"Cris Perez was such an incredible help during our claim process due to another vehicle hitting our car. He always answered my questions to the best of his ability and was patient with me throughout the whole process, especially for someone who’s had to do this for the first time. He always called back and picked up my calls, even if it was a few in one day. Some of the best service I’ve ever had!"
We responded:
"I am very happy to hear that Cris was able to help you navigate your claim, we understand the process can be difficult, especially the first time. My team and I look forward to being a Good Neighbor to you!"
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Stephanie Cortese

June 12, 2026

5  out of  5
rating by Stephanie Cortese
"Great service and assistance each time I need them! Great customer service and timely responses!"
We responded:
"We appreciate you being a loyal customer with us, Stephanie! Thank you for taking the time to share your experience."
Profile photo of Stacy Cowan

Stacy Cowan

June 11, 2026

5  out of  5
rating by Stacy Cowan
"Pam Driskell was very patient,kind and helpful with our claim experience. Thank you for getting our claim taken care of in a timely manner."
We responded:
"Thank you for sharing, Stacy! Pam is great at navigating the claims process for our customers, we are lucky to have her on our team."
Profile photo of Jim and Kathy Morley

Jim and Kathy Morley

June 9, 2026

5  out of  5
rating by Jim and Kathy Morley
"Chris was helpful and efficient to get our new home rated for insurance. Also quickly handled changes in our vehicle coverage with two sales and one purchase."
We responded:
"We look forward to taking care of your insurance needs! Cris is an important part of our team and I happy that he was able to help get you transferred over and start the coverage on your new home."
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Jody Jackson

May 20, 2026

5  out of  5
rating by Jody Jackson
"Sara has made this request for changing insurance so comfortable and easy."
We responded:
"We are fortunate to have Sara on our team and I am so glad she was able to make switching to State Farm an easy process for you. We look forward to working with you!"
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Mara Hernandez

May 19, 2026

5  out of  5
rating by Mara Hernandez
"Very quick and helpful! Always pleased with them!"
We responded:
"Thank you for sharing your experience working us, we always strive to provide the best service possible!"
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Bill Sauer

May 12, 2026

5  out of  5
rating by Bill Sauer
"Prompt and thorough service!"
We responded:
"Thanks for sharing your experience, Bill. My team and I always strive to provide the best service possible! We appreciate your business."
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Ken Burson

May 7, 2026

5  out of  5
rating by Ken Burson
"Pam did a great job for me today!"
We responded:
"Thanks for sharing, Ken. We love having Pam on our team!"
Profile photo of Joyce Fiet

Joyce Fiet

April 20, 2026

5  out of  5
rating by Joyce Fiet
"With have been with Tom Rivera since 1994 and have been very happy with the service we receive. He and all his staff have been very good."
We responded:
"It has been our privilege to have you with us for all these years, Joyce! Thank you for taking the time to share your experience working with my office."
Profile photo of Angela Zhao

Angela Zhao

April 14, 2026

5  out of  5
rating by Angela Zhao
"Beth helped me with my policy transfer. I had a great experience working with her. She is knowledgeable, patient, and genuinely cares about finding the best coverage for your needs."
We responded:
"We look forward to taking care of you and your family, Angela. Thank you for taking the time to share your experience working with Beth, I am grateful that she is on my team!"
Profile photo of Candis Jones

Candis Jones

April 14, 2026

5  out of  5
rating by Candis Jones
"Recently within a month I had two requests;
1. Insurance on newly released car.
2. Pricing quotes on two potential leases.
Both requests were answered quickly. Both employees were friendly & helpful!"
We responded:
"Thank you for being a loyal customer, Candis! I am happy to know that you received quick, friendly service from our office."
Profile photo of Ana Garcia

Ana Garcia

April 8, 2026

5  out of  5
rating by Ana Garcia
"Great people to work with!"
We responded:
"Thank you, Ana! I am very proud of our team and I appreciate you trusting us to take care of your insurance needs."
Profile photo of Tom Eastman

Tom Eastman

April 7, 2026

5  out of  5
rating by Tom Eastman
"Pamela was very helpful today.I was having issues with getting my updated POI cards sent to my e-mail but she did'nt give up and got the job done.Once again thanks Pamela."
We responded:
"Thank you for sharing your experience working with Pamela! "
Profile photo of Judi Andrade

Judi Andrade

April 7, 2026

5  out of  5
rating by Judi Andrade
"Very professional and situation resolved quickly"
We responded:
"We strive to provide the best service possible and I'm happy to hear we hit the mark for you, Judi! Thank you for taking the time to share your experience."
Profile photo of Roni Braaton

Roni Braaton

April 6, 2026

5  out of  5
rating by Roni Braaton
"You gals are ALWAYS so helpfullll and nice Thank you"
We responded:
"I'm glad our team has been helpful and kind when working with you, Roni! We appreciate you allowing us to take care of your insurance needs."
Profile photo of David Roecker

David Roecker

April 1, 2026

5  out of  5
rating by David Roecker
"Beth has helped me with Life Insurance policies, modifications, policy loans, adding new policies along with normal policy life changes for myself & my family. Beth is easy to talk to, a very nice lady, always willing to help, answers all questions & takes ownership of providing GREAT SERVICE repeatedly! Tom Rivera State Farm Agency is a great place to do business with! I have been with State Farm Life Insurance products for over 41 years! Call Beth today - you will be glad you did!"
We responded:
"We appreciate you being a loyal customer with us and allowing us to take care of you and your family. We are very fortunate to have Beth on our team and I am glad that she has been able to take such good care of you!"
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Shava Bilew

March 26, 2026

4  out of  5
rating by Shava Bilew
"Enjoyed working with Chris. He was helpful and knowledgeable. Whenever I did not understand something, he took the time to explain it to me and found the exact coverage that I needed for my business."
We responded:
"I'm happy to hear that Cris was able to take such good care of you, Shava! Please reach out to the office to let us know what we could have done better to earn a 5 Star rating from you."
Profile photo of Donna Kay Smith

Donna Kay Smith

March 13, 2026

5  out of  5
rating by Donna Kay Smith
"Cristian was so very helpful. I had just moved to the area and needed to change my auto and home policies. He was able to do this in a quick and efficient manner making everything so very easy."
We responded:
"Cris and the rest of my team look forward to working with you, Donna! I am happy to hear he took such great care of you and appreciate you taking the time to share your experience."
Profile photo of Duane Kampschneider

Duane Kampschneider

March 12, 2026

5  out of  5
rating by Duane Kampschneider
"Profession and quick response."
We responded:
"Thank you for the 5 Stars, Duane!"