State Farm® Insurance Agent Tom Rivera

"Pamela goes out of her way to help me every time! She is quick to send what I need and even helps me figure it out when I cannot find it on my own!"

"If you want great customer service and quick responses, Tom Rivera’s office is the place. Since switching Insurance Agents was the best thing ever. Sara has addressed all our questions and needs. Has even gone above and beyond what we could have asked for. We definitely recommend them."

"This team is always available for my many questions and/or concerns! When I call the office Sarah & Robyn are knowledgeable & willing to take extra time with me to ensure I fully understand everything & anything. I cannot speak highly enough about this team! Thanks for all that you continue to do for my family & I."

"Jordan, Yessi, Sarah, Robin. Kudos to these people! They’ve always been very nice, accommodating, patient, professional and knowlegeable. They take time to listen and they empathize with their clients. There is no big or small question for them, they are always willing to help and assist. Best Customer Service!!! Other Statefarm agents should learn from these people. I hope Satefarm HQ is aware of how these people operates and pattern them. Keep up the good work! - Maria D."

"Always super helpful and polite when handling all of my insurance needs!"

"Just like every other time that I needed assistance, Sara and Tom’s staff provided “ World Class “ service"

"Jordan Rivera took wonderful care of us. We are new clients, and he was exceptional in answering our questions for our car insurance needs. He provided quotes and discussed options available to consider. They also provided a nice welcome gift bag of goodies and have a referral program. The office was beautiful, and you could tell they take pride in their business. They were kind in taking us as walk-in clients."

"Robin is always so helpful for any questions and requests we have. Friendly staff and clean office."

"Tom Rivera’s team has been so helpful every time I’ve moved! They’re super communicative and they make sure the process is easy and stress-free!"

"Robin who I spoke with a couple of times to get my renters insurance and car insurance back and active was MARVELOUS! I couldn't ask for a more dependable customer service or location. Thank you Robin"

"Sara is absolutely wonderful to work with. She is knowledgeable and efficient. Highly recommended!!"

"Excellent customer service, attentive, friendly staff, staff committed to helping you and finding the best alternatives for you. Best of all, if they are busy to answer a call, they help you by text message. Thank you and you will continue to be my insurance agent!"

"Sara was very helpful helping us with our insurance she is very understanding person did her all she can to make us happy :)"

"Best decision I could have ever made switching my insurance to State Farm! Thank you Tom and your whole staff for the great customer service!! Have recommended you every chance I get."

"The staff were all very helpful and friendly, the service they gave us was good and straight to the point. Overall a great experience!"

"We've been with Tom for several years now, their customer service is second to none! Highly recommended!"

"Best thing I did was switch to State Farm. Great group of people very friendly and helpful! Saved a lot of money by switching 💯 !!! Thank you Sara 🙂"

"Our agent, Sara, answered all of our questions and did a great job."

"I’ve always had great success with State Farm. However, I’ve had THE BEST service and turnaround time with this particular office. Thank you Sara for being the best at what you do!!"

"First claim I have had in years getting terrible service......thanks for getting involved when you became aware of the problem it was solved"

"We've been with Tom Rivera's State Farm office for over 22 years. Tom and his wonderful team have made sure that we understood what we needed and wanted, helped us navigate the insurance system, including filing claims, and have more than met our expectations. Tom even personally met with our kids when they became newly licensed drivers! Now moving to a new state and making changes, they are helping us with the transition as much as they can from afar. It's going to be hard to find an agent/office that can meet the quality of care and professionalism we've grown accustomed to!"

"I was with this insurance agency for some time until their rates went through the roof. I was told that I was now of an age where the rates were going up. Well the thing is I switch to Allstate and didn't have that issue. The one thing I will say the kind of surprise me was that in the time I was with the agency I never received a call or any contact from the agency principal. Made me feel like just another number."

"Great service fast and easy. Would recommend!"

"Stay away from this agent. He is very dishonest and may give you bad information and then lie about what he told you. Many other honest agents out there. Update: If you were sorry you would man up and admit your mistake. We believed in you and it was very costly to us, as you know. Update2: got my annual present from the IRS today reminding me again how dishonest his agency is. Choose this agent at your own risk but don’t believe anything he tells you. A real person would admit their mistakes. One star is two stars too many."

"Sara Mullen is hands down the best thing about State Farm Insurance with Tom Rivera. She has gone above and beyond to help me with claims, getting the best rates -working on the best coverage for the best rate. The reason I stay with State Farm is that she has given excellent customer service and is very responsive to any issue or problem. I know she truly has my back. That is hard to find in the insurance industry She is authentic, caring and Is a great person to have on your side."