State Farm® Insurance Agent Tom Rivera
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
W. Patrick Betterman
August 14, 2026
"I have had an excellent relationship with Tom Rivera’s agency. They have been courteous, competent, attentive, and efficient in dealing with me on all my insurance issues. I particularly wish to acknowledge the outstanding efforts of Pamela Driskell. She is a delight to work with."
"Thank you for taking the time to share your experience, Pat. I'm proud of our team and happy that Pamela is part of it! "
Nancy Rodriguez
August 11, 2026
"Muy buen servicio te explican todo muy bien, hablan español e ingles, son muy amables 100% recomendables"
"Gracias por su confianza y por tomarse el tiempo de compartir su experiencia! Nos alegra saber que Cris y nuestro equipo pudo brindarle un excelente servicio. "
Ulises Edeza
August 6, 2026
"I worked with Cris recently. He is very responsive and was able to provide what I needed in a timely manner"
"It was a pleasure working with you, Ulises! Thank you for your review."
Teresa Voss
August 3, 2026
"Sara did an excellent job of answering my questions!"
"I'm glad to hear Sara was able to help with all your questions, Teresa. We appreciate you beign a loyal customer!"
Terry Mitchell
July 15, 2026
"The staff were all very helpful and friendly, the service they gave us was good and straight to the point. Overall a great experience!"
"We always enjoy being able to take care of you and your family, Terry! Thank you for being a loyal customer."
Kailey Pena
July 7, 2026
"Christian helped me with updating my insurance. As well as multiple quotes before that he’s amazing, patient, and made sure I understood everything throughout the process! I’d 100% recommend him. Thank you Christian. ☺️"
"I am happy to hear that Cristian took such good care of you, Kailey! I am proud that he is part of our team and we look forward to helping take care of all your insurance needs."
Paul Dwyer
June 30, 2026
"Professional and friendly.
Nice to work with"
"We appreciate you taking the time to share your experience working with our team and we look forward to taking care of your insurance needs, Paul!"
Thom Thumb
June 23, 2026
"Agent was knowledgeable, courteous and cleared the matter up in short order................."
"Thank you for taking the time to share your experience work with my team. We look forward to continuing to take care of all your insurance needs!"
Julie
June 23, 2026
"Never had any issues. Always quick to respond to questions."
"Thank you for taking the time to share your experience, Julie!"
RICARDO CASTRO
June 15, 2026
"Chris gave us, once again, the best service. Rivera's agency showed an outstanding customer service. Chris is the best."
"Thanks Ricardo! I'm happy that you had such a great experience working with Cris."
Gustavo Villasenor
June 13, 2026
"Cris Perez was such an incredible help during our claim process due to another vehicle hitting our car. He always answered my questions to the best of his ability and was patient with me throughout the whole process, especially for someone who’s had to do this for the first time. He always called back and picked up my calls, even if it was a few in one day. Some of the best service I’ve ever had!"
"I am very happy to hear that Cris was able to help you navigate your claim, we understand the process can be difficult, especially the first time. My team and I look forward to being a Good Neighbor to you!"
Stephanie Cortese
June 12, 2026
"Great service and assistance each time I need them! Great customer service and timely responses!"
"We appreciate you being a loyal customer with us, Stephanie! Thank you for taking the time to share your experience."
Stacy Cowan
June 11, 2026
"Pam Driskell was very patient,kind and helpful with our claim experience. Thank you for getting our claim taken care of in a timely manner."
"Thank you for sharing, Stacy! Pam is great at navigating the claims process for our customers, we are lucky to have her on our team."
Jim and Kathy Morley
June 9, 2026
"Chris was helpful and efficient to get our new home rated for insurance. Also quickly handled changes in our vehicle coverage with two sales and one purchase."
"We look forward to taking care of your insurance needs! Cris is an important part of our team and I happy that he was able to help get you transferred over and start the coverage on your new home."
Jody Jackson
May 20, 2026
"Sara has made this request for changing insurance so comfortable and easy."
"We are fortunate to have Sara on our team and I am so glad she was able to make switching to State Farm an easy process for you. We look forward to working with you!"
Mara Hernandez
May 19, 2026
"Very quick and helpful! Always pleased with them!"
"Thank you for sharing your experience working us, we always strive to provide the best service possible!"
Bill Sauer
May 12, 2026
"Prompt and thorough service!"
"Thanks for sharing your experience, Bill. My team and I always strive to provide the best service possible! We appreciate your business."
Ken Burson
May 7, 2026
"Pam did a great job for me today!"
"Thanks for sharing, Ken. We love having Pam on our team!"
Joyce Fiet
April 20, 2026
"With have been with Tom Rivera since 1994 and have been very happy with the service we receive. He and all his staff have been very good."
"It has been our privilege to have you with us for all these years, Joyce! Thank you for taking the time to share your experience working with my office."
Angela Zhao
April 14, 2026
"Beth helped me with my policy transfer. I had a great experience working with her. She is knowledgeable, patient, and genuinely cares about finding the best coverage for your needs."
"We look forward to taking care of you and your family, Angela. Thank you for taking the time to share your experience working with Beth, I am grateful that she is on my team!"
Candis Jones
April 14, 2026
"Recently within a month I had two requests;
1. Insurance on newly released car.
2. Pricing quotes on two potential leases.
Both requests were answered quickly. Both employees were friendly & helpful!"
"Thank you for being a loyal customer, Candis! I am happy to know that you received quick, friendly service from our office."
Ana Garcia
April 8, 2026
"Great people to work with!"
"Thank you, Ana! I am very proud of our team and I appreciate you trusting us to take care of your insurance needs."
Tom Eastman
April 7, 2026
"Pamela was very helpful today.I was having issues with getting my updated POI cards sent to my e-mail but she did'nt give up and got the job done.Once again thanks Pamela."
"Thank you for sharing your experience working with Pamela! "
Judi Andrade
April 7, 2026
"Very professional and situation resolved quickly"
"We strive to provide the best service possible and I'm happy to hear we hit the mark for you, Judi! Thank you for taking the time to share your experience."
Roni Braaton
April 6, 2026
"You gals are ALWAYS so helpfullll and nice Thank you"
"I'm glad our team has been helpful and kind when working with you, Roni! We appreciate you allowing us to take care of your insurance needs."